Returns and Refunds Policy


If you receive damaged good please inform us immediately on receipt. Send a brief description and photographs to so we can organise a replacement and ensure that we do better in the future.


Any purchases can be returned within 7 days of receiving the item. Email us to let us know you will be returning goods on Goods need to be returned unopened, in the original packaging. Goods must be couriered to us and as soon as received we will credit your account with the amount paid for the product. Return address: HAPPY BY NATURE, 83 Kloof Nek Road, Gardens, Cape Town, 8001


These are dealt with on a case-by-case basis. Please email us on Queries are generally processed within 3 working days.

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